Privacy Policy
Effective Date: 16 / July, 2025
Weldworks is committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Privacy Policy outlines how we collect, use, disclose, and protect personal information collected through our website, phone, email, and in-person service interactions.

1. Collection of Personal Information
We collect personal information that is necessary to deliver welding services and operate our business. This may include:

• Your name, phone number, email address

• Business name and address

• Job site address and project requirements

• Payment and invoicing information

• Website usage data (via cookies or analytics tools)
   

We collect this information when you:

• Request a quote or contact us via our website, email, or phone

• Engage us for welding or metal fabrication services

• Visit our website

• Apply for employment or subcontracting work

2. Use of Personal Information
We use your information to:

• Provide welding, fabrication, and repair services

• Prepare and send quotes or invoices

• Communicate about jobs, scheduling, and site visits

• Respond to enquiries and provide customer support

• Improve our website and services

• Comply with legal and tax obligations

3. Disclosure of Personal Information
We do not sell or rent your personal information. We may disclose it to:

• Subcontractors, suppliers, or transport providers working on your project

• Accountants, insurers, or legal professionals as required

• Government authorities, if legally obligated

All third parties are expected to comply with Australian privacy standards.

4. Security of Your Information
We take reasonable steps to protect your personal data from misuse, loss, and unauthorised access or disclosure. This includes secure storage of records, confidentiality agreements, and access controls.

5. Access and Correction
You have the right to:

• Request access to your personal information

• Ask us to correct or update inaccurate or outdated details

To make a request, contact us using the details below.

6. Website Analytics and Cookies
Our website may use cookies or third-party analytics tools to understand user activity and improve performance. This data is aggregated and does not personally identify you. You may disable cookies in your browser settings if you prefer.

7. Overseas Disclosure
Some data (such as email or website backups) may be stored using third-party cloud services located overseas. We ensure that any such providers maintain data protection standards consistent with Australian privacy laws.

8. Privacy Complaints
If you have a concern or complaint about how we’ve handled your information, please contact us. If we cannot resolve your issue, you may contact the Office of the Australian Information Commissioner (OAIC):

• Website: www.oaic.gov.au

• Phone: 1300 363 992

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9. Contact Us
If you have any questions or requests about this Privacy Policy or your personal information, please contact:
WELDWORKS
ABN: 94 668 115 460
Email: info.weldworks@gmail.com
Website: weldworksaus.com.au